(وظيفة موظف خدمة عملاء (شركات
للعمل فى فروع بنك المشرق بجمهورية مصر العربيه
Requisition Title: Account Opening Officer
· Opening/closing retail and corporate and staff accounts.
· Opening/closing loan accounts.
· Handling payroll accounts thru Bulk upload process.
· Printing cheque books for Loans/retail/corporate customers.
· Cheque book activation.
· Discrepant cases handling with Branches/Direct sales.
· Deferral cases handling in terms of tracking and following up.
· Change/update customer details on the system.
· Posting/removing status provided appropriate approval is obtained.
· Scan/authorize customers/staff signatures on the system.
· Send signature cards to their respective branches.
· Processing of stop payment requests.
· Issuing bank certificates.
· Ensure appropriate filling of Hand offs between AOU and different departments.
· Ensure appropriate approvals are in place.
· Update AOU trackers and inventory.
· Handling branches inquiries and requests.
· Ensure compliance with CBE regulations and Mashreqbank internal policy.
· Ensure appropriate filling of AOF in safe fire proofs.
Knowledge, Skills and Experience
University graduate.
Perfect command of English.
Good Computer skills (Microsoft office and internet).
Strong communication skills.
Ability to work under pressure.
Ability to prioritize.
Flexibility to learn and pass on knowledge.
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